THE QUALITY YOU EXPECT.
THE SERVICE YOU DESERVE.
THE QUALITY YOU EXPECT.
THE SERVICE YOU DESERVE.
Starting February 27, 2026, S•O•S℠ fluid analysis results will be accessed through VisionLink™, making it easier to view results, manage notifications, and organize samples in one centralized platform.
View fluid results alongside your equipment data
Get notified when results are ready or need attention
Use Groups to manage results by your business needs
To view S•O•S Fluid Analysis results in VisionLink, you must have both an Ohio Cat Customer Account and Parts.Cat.Com User Account.
VisionLink allows you to stay informed when results are available or require your attention by setting up notifications for your S•O•S Fluid Analysis results:
Similar to S•O•S Services Jobsite filter, VisionLink Groups helps you organize assets for faster, more focused fluid results. For customers managing multiple job sites, Groups keeps your view clean by showing only the assets under your responsibility.
As S•O•S Services fluid results transition to VisionLink, access now requires a Parts.Cat.Com User Account associated with an Ohio Cat Customer Account. This change helps ensure secure access, consistent data visibility, and the ability to use enhanced features such as notifications and groups.
An Ohio Cat Customer Account establishes a formal partnership between our company and yours, utilizing a Cash On Demand or line of credit agreement for invoicing, access to Ohio Cat services, and overall specialized support catered to your business needs.
A Parts.Cat.Com User Account is then associated to your Customer Account to provide you with access to all the Caterpillar tools necessary for purchasing parts, accessing technical data, and managing your machine fleet.
Yes! Opening both a Customer Account and User Account are free, providing access to an abundant amount of Caterpillar resources.
No, your Parts.Cat.Com User Account credentials are used to sign into all your Cat Digital Toolbox applications, like Parts.Cat.Com, SIS, & VisionLink.
Yes, your SOS data is stored with your machine, along with previous work orders and warranty information.
Anyone within your company who wants to take advantage of Caterpillar’s digital platforms—such as Parts.Cat.Com, SIS, and VisionLink—can create an account. Access to S•O•S℠ fluid analysis samples in VisionLink is simply another benefit of having an account!
If you have questions about accessing VisionLink, setting up your accounts, or viewing your S•O•S℠ fluid analysis samples, contact our support team at PL@ohiocat.com
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