—FIND US NEAR YOU—

PARTS DROP

LOCATIONS

With 24/7 access to shop Genuine Cat® Parts online at PARTS.CAT.COM and 13 Ohio Cat Parts Stores and +25 Parts Drop locations throughout Ohio, Northern Kentucky, and Southeastern Indiana, the parts you need for your equipment repairs and maintenance are more accessible than ever. Meet those tight deadlines with around-the-clock parts ordering and our hassle-free Parts Drop locations available near your jobsite.

DON’T SEE YOUR PARTS DROP ON PARTS.CAT.COM?

Contact our PARTS.CAT.COM Helpdesk below to get your desired Parts Drop locations added to your account.

1. WHAT ARE PARTS DROP LOCATIONS?

Instead of picking up your order from one of our Ohio Cat Parts Stores, you can select a Parts Drop location near your business. Each Parts Drop is secure and accessible 24/7 — your parts will be safely stored until you have time to collect them – just remember to bring your Cat key to access your parts!

2. HOW DO I REQUEST A PARTS DROP LOCATION?

When placing your parts order over the phone or in-store, just simply ask to have your order delivered to your desired Parts Drop locations instead of standard pickup from your preferred Ohio Cat Parts Store. When ordering online, you can request to have your desired Parts Drop location(s) added to your pickup location options by calling or emailing the Ohio Cat PARTS.CAT.COM Helpdesk.

3. WHY CHOOSE TO PICKUP FROM A PARTS DROP INSTEAD OF MY STORE?

You need high-quality replacement parts to keep your equipment and operation running smoothly. However, your schedule might not allow you to visit your nearest Ohio Cat location to collect an order. That’s why we offer over 25 Parts Drop locations to make it easier for you to access what you need and keep downtime to a minimum.

4. WHEN CAN I PICKUP AN ORDER FROM A PARTS DROP?

Anytime. Our Parts Drop locations offer 24-hour access so you can retrieve your parts on your schedule. No more waiting until next business day to collect your order.

5. WHAT’S THE BENEFIT OF A PARTS DROP?

When time is money, every moment matters, and increasing your efficiency can make all the difference. When you’re working outside the operating hours of our various locations, our parts drop locations offer 24-hour access so you can collect your order in the early hours or late at night. Save yourself the travel when a Parts Drop is closer, and skip waiting until our locations open.

6. WHAT’S CONVENIENT ABOUT PURCHASING PARTS FROM US?

Beyond making accessing your parts more convenient, we also make purchasing them easy. As a registered customer, you can search part numbers and place an order anytime, anywhere with PARTS.CAT.COM and The Cat Central app.