THE QUALITY YOU EXPECT.
THE SERVICE YOU DESERVE.
THE QUALITY YOU EXPECT.
THE SERVICE YOU DESERVE.
SAVE ON SELECT CAT® GROUND ENGAGING TOOLS (GET)!
LEARN MOREWith hundreds of trained and experienced service technicians at our Full Service locations, Ohio CAT stands ready to meet all your equipment needs.
Be it our comprehensive Customer Support Agreements to our overall Parts and Service capabilities, Ohio CAT’s Product Support services are prepared to service your equipment needs within an ever changing market. See below for details for all our service offerings and give us a call.
Ohio CAT is located near you with many full service facilities and parts drops throughout Ohio, Southeastern Indiana, and Northern Kentucky. Our field service team is available 24/7 to assist your needs.*
Cadiz, OH
740.942.4626
Cincinnati, OH
513.771.0515
Columbus, OH
614.878.2287
Toledo, OH
419.874.7975
Youngstown, OH
330.530.9010
Complete Hydraulic - Bolivar
330.874.1003
Canton, OH
330.478.6525
Cleveland, OH
440.526.6200
Richwood, KY
859.372.4665
Troy, OH
937.335.7660
Zanesville, OH
740.453.0563
*Hours vary at some facilities. Contact specific facilities for actual hours.
Specially trained and highly qualified field technicians are available 24 hours a day for emergency repairs. With over 200 service trucks fully equipped for accurate troubleshooting and repair. Count on us to be there for fast on site repairs.
Diagnostic and special tooling is utilized to troubleshoot and check repairs. A complete library of service information is continually updated to provide the latest factory improvements and service procedures.
Most of our parts are on our shelves and well over 90% are available overnight. Our computerized ordering system along with the internet based Part Store system provides fast access to our millions of dollars of parts inventory.
In some cases, your best value may not be a new part. We stock thousands of quality used CAT parts and reconditioned components for a wide variety of machines at a guaranteed low price.
Offering the ultimate in parts availability. Ohio CAT’s inter-branch shuttle travels hundreds of miles each day delivering parts to our Ohio CAT facilities. This means that our customers, as well as our shops, have backordered parts on-hand when the next workday begins.
Ohio CAT has a highly trained Product Support Representative work force traveling Ohio CAT’s territory daily, providing consultation for parts, repair options and programs that best fit individual needs and reduce operating costs.
Technical Analysis is a machine inspection program that helps spot minor problems before they can become major repairs. Technical Analysis are complete and thorough, yet can be performed quickly and easily in the shop or field.
Scheduled Oil Sampling identifies abnormal wear on specific components by determining the amounts of various wear particles in the oil. Other tests measure viscosity and detect fuel, water, and antifreeze dilution.
Customer Support Agreements (CSA) help our customers achieve the lowest owning and operating costs throughout the life of machine ownership. A CSA can be any agreement between Ohio CAT and you, our customer, to support your operation. Common types of agreements include Inspection Agreements, Preventive or Planned Maintenance Agreements, Custom Hydraulic Service, or Total Maintenance & Repair Agreements. With a large fleet of Specialized Lube Trucks and Centralized scheduling and dispatching Ohio CAT is prepared to support all your maintenance needs.
Many times an older machine contains a second life waiting to be revived. Our shops can provide a frame-up rebuild that starts with a thorough inspection and ends with a like-new machine with a new machine warranty, for a fraction of the price of new.
Ohio CAT’s Custom Track Service (CTS) is designed specifically for track-type machine owners. CTS inspections include a complete inspection with a report advising when maintenance should be performed. To speed undercarriage repair, Ohio CAT has exchange rollers and idlers available for select models as well as a complete inventory of new undercarriage components.
Ohio CAT offers maintenance and operator training to keep operating costs down. These programs will help you analyze your maintenance and operating practices and identify procedures that result in improved efficiency and machine availability.
Through Caterpillar® software programs, Ohio CAT offers a wide variety of equipment management systems to help you better manage your business. From analyzing your equipment investments to scheduling your preventative maintenance, these programs are designed to help you manage your equipment in the most efficient and profitable manner.
Complete Hydraulic repairs hydraulic cylinders, pumps, motors and valves for Cat and Non Cat mobile and earthmoving equipment as well as industrial components. Each unit is tested to assure it meets original factory specifications. Complete Hydraulic Service offers 24/7 coverage, no charge for pick-up, delivery and inspection. We also offer mobile line boring and extensive in-house welding and machining capabilities including repair of equalizer bars, pivot shafts, final drive hubs, etc.
Ohio CAT maintains one of the largest rental fleets in Ohio. From crawler tractors to loader backhoes; generator sets to light plants, “think of us first” for your short and long-term rental needs.
Through Cat Financial Services, Ohio CAT can offer flexible, money-saving financing on the entire line of machines, engines, and generator sets. We offer full financial services including installment sale contracts, finance leases, tax leases and governmental lease-purchase agreements. Our goal is to make it as easy as possible for you to obtain the equipment you need.
When a warning sign signals a potential problem, Ohio CAT has diagnostic and repair options that help you make an informed decision at known costs. Our drive train repair options include routine preventive maintenance, and before failure overhauls on transmissions, torque converters, final drives, differentials, and brakes. Our engine repair options are designed to reduce cost and downtime by repairing before failure. Many models can be overhauled either in-frame or out-of-frame, depending on the extent of the repair required. They are supported by Caterpillar’s remanufactured components program and parts reusability guidelines.
LOAD UP THE SAVINGS this Spring, with two exclusives offers to choose from on select Cat Skid Steer Loaders. For a limited time only, choose our Rebate Offer or Finance Offer on select, in-stock Cat Skid Steer Loaders. Learn more below or contact your Ohio Cat Sales Representative to inquire about these eligible machine models and limited-time offers.
*Exclusions and conditions apply. See complete offer details.
REDUCE WEAR AND REPLACEMENT COSTS WHILE IMPROVING YOUR MACHINE’S PERFORMANCE. Using the right Ground Engaging Tools (GET) is key to helping you get the most out of your equipment. For a limited time only, save 25% OFF select Cat® GET. Save time, buy online at parts.cat.com with promo code: TEETH25
*Offer valid through 6/30/2024. Exclusions and conditions apply. See complete offer details.
INSPECT TODAY, PREVENT UNEXPECTED DOWNTIME TOMORROW. Now through June 30, 2024, take advantage of our comprehensive inspections at a limited-time, flat rate price. Discover the many ways you can save when you choose Ohio Cat, including waived travel time and mileage fees and inspection refund eligibility.*
*Exclusions and conditions apply. See complete offer details to learn more. Offer expires 6/30/2024.
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HOSE REBUILDS FOR YOUR ENTIRE FLEET. Purchase 12 Hose Assemblies and receive a FREE GIFT! Bring your Cat hose part numbers to any Ohio Cat Parts Store location and receive a free gift once you complete 12 hose assemblies.*
*Shop or field service work does not qualify. Offer expires 7/31/2024.
SEE OFFER
BREAK GROUND THIS SPRING with your choice in savings + FREE MINI/MICRO WORK TOOLS! Choose your machine and choose your offer on a new Cat® Next-Generation Mini Excavator! Don’t miss your chance to save with these these limited time offers on the Cat Next-Gen Mini Excavator lineup. Learn more about these offers below and how you can choose your savings with our REBATE OFFER, or our 0% for 36 FINANCE OFFER.*
*See offer details or contact your Ohio Cat Sales Rep to learn more about these special offers. Spring Savings offers expire 5/31/2024.
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