THE QUALITY YOU EXPECT.
THE SERVICE YOU DESERVE.
THE QUALITY YOU EXPECT.
THE SERVICE YOU DESERVE.
Find everything you need to make informed decisions about your new machine ownership journey, from resources on equipment, parts, and service information to helpful digital applications that streamline your machine and fleet health management. All the tools, all in one place – see your resources available for download below.
When you choose Caterpillar® equipment, you get more than just the reliable and dependable equipment backed by the world’s leading manufacturer of construction equipment. You also acquire a partner dedicated to supporting your operations and assisting you throughout the entirety of your machine ownership period. As your locally owned and operated Caterpillar Dealer, we strive to be the top performing, dynamic industry leader and partner of choice for the products and solutions that help our customers build, improve, feed, power, move and protect our world.
Take a moment to hear a message from our Owner & President, Ken Taylor.
To get started, if you haven’t already created your free Caterpillar account to obtain your login credentials, click ‘REGISTER’ below to receive your free, quick-access invitation. If you’ve already created your Caterpillar account, you can click ‘SIGN-IN’ below to visit PARTS.CAT.COM and add your new machine serial number to your digital fleet for streamlined, 24/7 access, parts availability and pricing, tailored to your new machine. Adding your new machine to your account gives you the ability to easily find parts with guaranteed fitment for all added machines in your fleet.
Someone say deals? You heard it right, subscribe to receive text message updates from Ohio Cat so you never miss new savings available on Genuine Cat Parts, and even new machine offers. Simply click ‘JOIN’ below to subscribe and begin receiving marketing updates from Ohio Cat so you’re always be in-the-know when it comes to opportunities to save with various offers distributed monthly.
You work hard to stick to a tight schedule, meet your deadlines with the below available app downloads from the Cat Digital Marketplace that help you quickly find the information you need so you can spend more time on the job at hand and less time finding answers. Whether you’re in need of finding parts and service information for repairs or maintenance, performing machine inspections, accessing critical machine health data with telematics, or simply wanting to learn more about your machine, there’s an app ready to help you find answers and solutions, fast.
Click ‘LEARN MORE’ or see below for more information.
Cat Central is a single source of maintenance and support information with abilities to search, find and purchase genuine Cat parts. Download Cat’s efficient, on-the-go experience that makes Cat assets easier to operate and maintain. Scan and link your assets to the app and access personalized information tailored to your needs. Find the asset information and parts you need to make managing your assets even easier with the Cat Central app.
FIND PARTS
Search, find and purchase parts specific to your assets. Explore parts easily with smart and intuitive navigation. Get quick visibility into local pricing and in-stock availability. Order from and contact your local Cat dealer directly. Immediately access information tailored to your assets via QR code scan.
GET SUPPORT
Access 24/7 support from a parts specialist whenever you need it. Input Cat serial numbers to access specific asset parts. Connect and talk with a local Cat dealer with ease. Find the right part for your assets with the Verified Fit indicator.
ACCESS RESOURCES
Unlock a robust experience with public access to asset-specific resources and parts. Plan for future maintenance with customized recommendations. Onboard seamlessly to other Cat apps. Access warranty information, rewards programs, Cat Financial and more. Utilize Cat Central in the ways that best fit your business.
VisionLink® simplifies Caterpillar’s Equipment Management digital portfolio into a centralized solution, delivering easy to understand and actionable insights that help customers of all sizes manage their assets to maximize uptime, increase utilization, lower overall owning & operating costs, and more. With this, it offers new capabilities and user workflow enhancements for a premium and consistent customer experience; further integrating dealer-embedded functions such as eCommerce capabilities and service scheduling, to promote customer loyalty and drive the aftermarket services growth strategy. VisionLink is available on both desktop and mobile.
The Cat® SIS2GO app is designed to help you with every stage of repair and maintenance by giving you access to Cat service and parts information for your equipment. SIS2GO gives you the information to repair your equipment with confidence. Whether you’re on the job or on-the-go, the SIS2GO app can help you prepare for the unexpected. You can get operation & maintenance manuals and parts information at no charge by downloading the Cat SIS2GO app, or with affordable monthly or annual subscription options, you can upgrade your access to see service manual information for the equipment you own.
TAKE THE GUESSWORK OUT OF REPAIRS
Doing your own repairs isn’t always easy. Finding information you can trust to diagnose fault codes, understand proper repair and maintenance procedures, and ensure you have the right parts can be challenging. That is why we are so excited to introduce the Cat SIS2GO app. Downloadable from app stores, SIS2GO puts maintenance, troubleshooting and repair information for your equipment at your fingertips. And it is all Caterpillar-authored, so you can be repair with confidence.
Cat® Inspect is an easy-to-use application which allows users to download and complete pre-defined inspection tasks, as well as include pictures, comments, and ratings for Cat and non-Cat assets. Completed inspection details are easily retrieved from the streamlined web portal for follow up and opportunity management. Inspection forms include Preventive Maintenance checklists, Technical Analysis Forms (TA-1), Daily Safety Walkarounds and more. With the ability to create custom forms, inspection types are limitless.
What’s a CVA, you ask? Simply put, a CVA helps you lower your cost per unit of production from customizable preventative maintenance to complete machine health management assistance. Tailored to fit your demands, ranging from simple preventative maintenance kits to sophisticated total cost performance guarantees, CVAs are your hassle-free, easy ownership and peace of mind solutions for keeping your machines operating at their best. All backed by our Services Commitment, no matter which option you choose, you can be assured that we will provide you with careful planning and ongoing attention that will help you keep your machines ready for work. With a CVA, our trained technicians assist you by maintaining your equipment and driving down your operating costs. In the end, everyone’s goal is the same: helping you get more work done at a lower cost.
As part of our Services Commitment to your CVA, we guarantee your maintenance parts and common repair parts will be on the shelf when you need them. If your maintenance or repair parts aren’t ready, you’ll receive a Cat Prepaid Credit for the value of the parts up to $1,000.* Click here for full details regarding our CVA-Services Commitment.
To learn more about your current and available CVA options and to modify any existing CVA contracts within your fleet:
After registering for your free Caterpillar account, signing up for alerts on deals and offers, setting up your Cat Digital Toolbox, and getting to know your Cat Customer Value Agreement (CVA), take a moment to get fully connected to your machine with your free access to VisionLink®.
VisionLink is a cloud-based software application that takes the guesswork out of fleet management with key insights to maximize performance – regardless of fleet size or equipment manufacturer. Receive equipment data seamlessly to your desktop or mobile device, all from a convenient centralized solution to make informed decisions at every turn. How can your operations benefit from VisionLink?
Get actionable telematics data and manage mixed OEM fleets via one interface. Track location, operating hours, fuel levels, and overall utilization for all machine makes and models within in your fleet.
Monitor equipment health, fault codes, fluid analysis, and inspection due dates. Reduce unplanned downtime with critical alerts. Order parts and schedule service within the platform.
Manage assets by projects, groups, or geofences. Set utilization targets and monitor performance. Make informed, data-based decisions to reduce operating costs.
To learn more about your current VisionLink access and for technical support setting up your fleet:
The Cat® Card account is the easy way to pay for parts, attachments, service and protection plans for your equipment. Shop at any Ohio Cat or Ohio Cat Rental Store location, even online at parts.cat.com and the Cat Central app. With competitive rates and no annual fee, the Cat Card is the perfect solution to simplify your spending.
The Cat® Card makes it easy to get rewarded for being a loyal customer. Eligible accountholders are automatically enrolled in Cat Vantage Rewards and can earn and redeem Reward points for Cat Credits, which may be used toward additional parts, service, rentals and more.
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