THE QUALITY YOU EXPECT.
THE SERVICE YOU DESERVE.
THE QUALITY YOU EXPECT.
THE SERVICE YOU DESERVE.
25% OFF SELECT CAT® G.E.T.
SHOP NOW
Q: I was a member of Cat® Vantage Rewards. How does the transition to Cat Rewards impact me?
A: As an existing Cat Rewards member, your membership and Rewards balance will automatically be transferred to Cat Rewards.
Members who joined in 2025 or prior will have tier status assigned based on qualifying spend, Cat Commercial Account holder status and new machine purchase activities from Jan 1 – Dec 31 of 2025.
Cat Rewards members who joined from Jan 1 – Mar 1 2026 will be placed in tiers based on their qualifying spend, Cat Commercial Accountholder status, and new machine purchase count backdated to their enrollment date.
Q: I was a member of Cat Vantage Rewards. What happens to my Points?
A: The total value of your rewards will remain the same. All Points will be automatically converted to Cat Credits on a 1:1 basis (1 Point = 1 Cat Credits) during the program transition.
Q: How do I enroll in Cat® Rewards? Where do I go?
A: There are several ways to enroll in Cat Rewards:
Q: How do I know when I am fully enrolled and eligible to start earning toward my tier status?
A: Cat Rewards members are eligible to begin earning toward their tier status after they have enrolled and been validated by their dealer. Members will know they are ready to earn when they receive a welcome email from the program. In addition, once enrolled, your membership will be reflected in the Cat Rewards tab on PCC and Cat Central.
Members are encouraged to create an account in the Member Portal to view their tier status and other details of their Cat Rewards account.
If you are a Cat Rewards member with a Cat Commercial Account (formerly Cat Card), you are already eligible to earn unlimited 1% rewards on qualifying purchases.
Q: If I sign up today for Cat Rewards, will my purchase today count as qualified spend?
A: Yes, any qualifying purchases made after you enroll in Cat Rewards will count towards your tier status.
Q: Is Cat Rewards membership at the company or member level?
A: Cat Rewards membership is at the company level. Once the company is enrolled in Cat Rewards, all qualifying spend and activities tied to any user on that company account will count toward tier status for the company.
Q: How do I manage or view the details of my Cat Rewards?
A: Members are encouraged to create an account on our Member Portal, where all the details of the Cat Rewards Program & their account can be viewed and managed. To access the member portal, use your Cat account login credentials. If you do not have a Cat account, create an account at MyCatFinancial.
Q: How do I earn Cat Credits in the Cat Rewards program?
A: Every qualifying purchase or activity counts towards your tier status. Once you pass the threshold into the next tier, the Member Representative will receive an email notification of their new tier status with their Cat Credits Tier Reward certificate. The new tier status and your Cat Credits balance can be viewed in your Member Portal.
Your Cat Credits balance will also be available on Parts.cat.com and Cat Central.
Q: How long does it take for my qualified spend and activities to be applied to my account?
A: Qualified parts & service spend will be applied to your tier status based on the initial invoice amount provided from your dealer to Caterpillar and may take up to 3 business days to be reflected on your account.
New machine purchased may take up to 30 days to be applied to your tier status.
If you believe you are missing a qualified transaction, please contact the Cat Rewards Customer Service at toll free at 1-877-373-9567.
Q: What are qualified spend categories for Cat Rewards tier progression?
A: Parts (at dealer, Parts.cat.com and the Cat Central app), services & rebuilds are all qualifying spend categories which count toward your Cat Rewards tier progression.
Q: What purchases qualify for 1% earnings on the Cat Commercial Account?
A: Click here for more information on Cat Commercial Account.
Q: Is there a cap on the rewards I can earn annually with my Cat Commercial Account?
A: Earn 1% on eligible purchases, up to $10,000 in spend per year, and unlock expanded promotions and earning opportunities that match the machine, parts, and service purchases you already make.
Q: On what can Cat Credits be redeemed?
A: Click here for more information on Cat Credits.
Q: In what countries is Cat Rewards available?
A: At this time, Cat Rewards is available to customers residing in the United States, Canada and Mexico at participating dealers. Please stay tuned for future program updates.
Q: What are Cat Credits? How do I use them? What can I use them on?
A: Cat® Credits are an immediate credit discount you can use toward your next qualifying Cat purchase. Save your cash and use Cat Credits to pay for qualifying purchases including parts and services over the counter at your local Cat dealer or through an approved Cat online retailer, either Parts.cat.com or Cat Central. Click here to learn more about Cat Credits.
Q: How do I take advantage of the Professional Tips & Product Insights benefit?
A: Members in Silver tier and above will receive professional tips and product insights in their monthly statement email.
Q: How can different employees across my company engage with Cat Rewards?
A: All qualifying spend and activities associated to a company which has joined Cat Rewards will count toward tier status for the company.
The first member to enroll in Cat Rewards (Member Representative) will automatically become the primary contact for the company. They have full access to all earning and redemption privileges, including changing permissions for other company contacts.
In addition to the Member Representative, the company may give Cat Credits redemption privileges to up to 4 additional contacts (total of 5).
To make a change to the company’s Member Representative or to add additional redeemers to your account, the Member Representative may call Cat Rewards Customer Service at toll free at 1-877-373-9567.
Q: How do I achieve my tier status?
A: Members will automatically progress through the tiers based on qualified spend & activities. Tier status is calculated annually, based on qualifying purchase or activity from Jan 1 through Dec 31 of each calendar year. All qualifying purchases or activities throughout the year count towards your tier status. If you graduate to the next tier, your tier status and associated benefits will update automatically.
Q: How long do I keep my tier status?
A: Members may continue to progress to a higher tier by making qualified purchase and activities throughout the year.
Tiers are reviewed annually in February and are based on the previous calendar year’s qualified spend & activities (Jan 1 – Dec 31).
Q: What spend and activities count toward my Cat Rewards tier status?
A: Qualified spend and activities are as follows:
Q: When will I receive the Cat Credits Tier Reward for achieving a new tier during the year?
A: Once your qualified spend or activities elevate you to a new tier, the Member Representative will receive an email notification of their new tier status with their Cat Credits Tier Reward certificate. The new tier status and your Cat Credits balance can be viewed in the Member Portal.
Q: When will I receive my annual Cat Credits Tier Reward for my tier status?
A: Once the annual tier evaluation process is complete after Feb 1 of each calendar year, the Member Representative will receive an email notification of their annual tier status and will receive a Cat Credits email certificate in the amount associated to that tier. The new tier status and your Cat Credits balance can be viewed on the Member Portal. Please allow up to 5 business days for our systems to process annual tier evaluation.
Q: What Cat Rewards benefits are associated with Cat Commercial Account?
A: Cat Commercial accountholders are automatically upgraded to and remain at Silver tier status and may enjoy all associated benefits of that tier.
Cat Commercial accountholders will also enjoy unlimited 1% rewards, in the form of Cat Credits, on all Cat Commercial account qualified spend.
Learn more about Cat Commercial Account.
Q: Are additional benefits available from my local dealer?
A: Some dealers may offer additional benefits to Cat Rewards members at their dealership. Contact your local dealer for more information.
Never miss out on the latest news & specials when you subscribe to Ohio CAT® marketing updates