Inside Sales Representative Rental - REQ ID 6475

Find YOUR fit at Ohio CAT Rental Store (a division of Ohio Machinery Co)! Join a winning culture that strives to be the top-performing, dynamic industry leader and partner of choice for the products and solutions that help our customers build, improve, feed, power, and protect our world. Come grow your career – See what opportunities await today!

8:00am – 5:00pm, Monday – Friday

Job Summary:

The Inside Sales Representative for the Rental Store understands the needs of the customer, focusing on dormant and inactive accounts, prospects, and specified market segments. Through telemarketing efforts, they develop relationships with smaller customers and prospects and create leads. They will be a knowledgeable equipment resource for customers, helping them understand their equipment options, and providing access to product information, and details on Ohio CAT Rental services. Manually enters leads from Caterpillar into SalesLink and lead stages will be managed properly according to established protocol. The ISR influences purchasing decisions and generates leads. Working with the sales reps, they qualify, turn over leads, and then facilitate sales, assisting with documentation. This individual will make customer calls within a defined territory and update customer data, extend reach on marketing campaigns, and generate leads for the sales reps. The ISR maintains and updates customer information and logs all contact activity in the company CRM, Sales Link. They are also a source of information to the SARRs and Rental Representatives in their defined coverage area on activity in their respective territories based on data from Dodge, IIR, and other relevant sources.

• Must have the experience and knowledge of skills necessary to sell a premium-priced product.
• Should know about Caterpillar rental products and options.
• Strong verbal and written communication and customer service skills are required.
• Must possess the ability to assess customer needs and evaluate customer satisfaction.

Minimum Skills and Qualifications:

• A high school diploma or equivalent is required.
• A college degree in a related field is preferred.
• Must have two years of sales or customer service experience.

Employee Benfits

• 401(k): Match and employer discretionary contribution.
• Health Insurance: Two options are available, including an HSA with a dollar-for-dollar match of up to $1,200 per year.
• Dental & Vision Insurance: Comprehensive coverage options.
• Financial Access: Credit Union membership is available.
• Insurance: Life Insurance, Short-Term Disability, and Long-Term Disability coverage.
• Educational Opportunities: Scholarships for employees’ spouses and children through the Ohio Machinery Education and Opportunity Foundation.
• Compensation: Base pay, annual bonus potential, and company success share bonuses.

Physical Requirements:

Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. The noise level in the work environment is usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible.

EEO, Veterans & Disabled Employer, and VEVRAA/503 Federal Contractor.