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Product Support Sales Manager - REQ ID 5414

Posted November 12, 2024

Category(s): Cleveland | Equipment and Power Systems | Full-Time

FindYOURfit at Ohio CAT(a division of Ohio Machinery Co)!Join a winning culture that strives to be the top-performing, dynamic industry leader and partner of choice for the products and solutions that help our customers build, improve, feed, power, and protect our world.Come grow your career – See what opportunities await today!

JOB SUMMARY:

The Product Support Sales Manager is responsible for the leadership and development of the Retail and Small Core Product Support Sales Strategy. This position is tasked with providing a smooth, efficient, and profitable process of selling parts and labor to achieve profitable growth. The role will have diversified responsibilities, including marketing, sales, and e-commerce strategy and execution. We will also develop our customer reward program and supervisory duties for a team of sales representatives and support staff.

JOB QUALIFICATIONS:

  • A high school diploma or equivalent is required.
  • Must have three to five years of related experience and training in Parts, Service, Product Sales Support, and Outside Sales or an equivalent combination of education and experience.
  • Supervisory experience and the ability to work cross-departmentally are imperative to the success of this role.
  • Sales, marketing, and e-commerce experience is desirable.

KEYCOMPETENCIES:

  • Must have strong written and oral communication skills.
  • The ability to successfully multi-task and work well in a fast-paced environment is required.
  • Strong teamwork skills are critical.
  • Must be able to communicate effectively with internal and external technical resources and business area leaders.
  • A willingness to work occasional evenings, weekends, and overnight travel as needed is required.

EMPLOYEE BENEFITS

  • 401(k):Match and employer discretionary contribution.
  • Health Insurance:Three options are available, including an HSA with a dollar-for-dollar match of up to $1,200 per year.
  • Dental & Vision Insurance:Comprehensive coverage options.
  • Financial Access:Credit Union membership is available.
  • Insurance:Life Insurance, Short-Term Disability, and Long-Term Disability coverage.
  • Educational Opportunities:Scholarships for employees’ spouses and children through the Ohio Machinery Education and Opportunity Foundation.
  • Compensation:Base pay, annual bonus potential, and company success share bonuses.

PHYSICAL REQUIREMENTS:

Primary functions require sufficient physical ability and mobility to work in an office settingandto stand or sit for prolonged periods. To occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination, including theuse of a computer keyboard and to verbally communicate to exchange information. Repetitive Motions Frequent movement requiring hands, wrists, and fingers. The noise level in the work environment is usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible.

EEO, Veterans & Disabled Employer, and VEVRAA/503 Federal Contractor.

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